Summary
Each site has three roles: Admin, Publisher, and Editor. Access is further divided into two levels: top-level content (main site sections like About us, Newsroom) and all other content (pages and files within those sections).
Roles and access levels
Top-level content
Top-level content refers to the main sections of your site. These are the first pages or folders you see in the site structure when you open Studio. This includes your homepage.
| Admin | Publisher | Editor |
Create new top-level content | ✅ | ❌ | ❌ |
View top-level content | ✅ | ✅ | ✅ |
Edit existing top-level content | ✅ | ✅ | ✅ |
Edit title/permalink of top-level page | ✅ | ✅ | ✅ |
Publish changes to a top-level page | ✅ | ✅ | ❌ |
Move a top-level page down | ✅ | ❌ | ❌ |
Move content to top-level | ✅ | ❌ | ❌ |
Delete top-level content | ✅ | ❌ | ❌ |
All other content
This refers to all content that is not at the top-level.
| Admin | Publisher | Editor |
Create new content | ✅ | ✅ | ✅ |
View folders and its contents | ✅ | ✅ | ✅ |
Edit existing pages | ✅ | ✅ | ✅ |
Edit title/permalink of existing page | ✅ | ✅ | ✅ |
Publish changes to pages | ✅ | ✅ | ❌ |
Move content | ✅ | ✅ | ✅ |
Move content to top-level | ✅ | ❌ | ❌ |
Delete content | ✅ | ✅ | ✅ |
User management
| Admin | Publisher | Editor |
View list of users in a site | ✅ | ✅ | ✅ |
Add new users to a site | ✅ | ❌ | ❌ |
Remove users from a site | ✅ | ❌ | ❌ |
Update permissions for existing users | ✅ | ❌ | ❌ |
Navbar, Footer and Site settings
| Admin | Publisher | Editor |
View navbar, footer and site settings | ✅ | ✅ | ✅ |
Edit and Publish navbar, footer and site settings | ✅ | ❌ | ❌ |
Manage users and permissions
View existing user permissions
You can check your assigned role levels in this section as well.
Not assigned the right role?
Contact any of the site admins listed in this section to change your role levels. Isomer Support does not handle role level modifications.
Adding users with gov.sg domains
Users are added individually.
Select Add new user.
Enter the email address, choose appropriate role, and click Send invite.
The invited user will receive an email notification of their addition to the site.
The email will have a link for users to access and log in to Isomer Studio.
Adding vendors
Vendors must be whitelisted before being added to the site.
Vendors cannot be added as Admins.
To request whitelisting, click the Isomer Support chat button in the bottom right corner.
Initiate a chat including:
Vendors’ work emails e.g. [email protected]
Adding of personal email addresses (e.g. [email protected]) to your site requires internal agency clearance.
Management approval forms must be submitted alongside any requests involving personal email addresses.
Whitelisting duration
vendors will be whitelisted up to 90 days.
Once whitelisted, Isomer support will notify you in the same chat, and you can add vendors following the same process as gov.sg domain users. Invited vendors will receive an email notification once added to the site.
Removing user access
Click “…” under actions and select Remove user access.
Verify the user’s email and click Remove user.
A success message will confirm the removal.
Editing user roles
Click “…” under actions and select Edit user.
Choose the appropriate role and click Save changes.
Verify that the user's role has been updated correctly.
