If you have any questions regarding WOGAA and how it works, please reach out to the WOGAA team at [email protected].
Isomer does not manage WOGAA.
WOGAA (Whole of Government Application Analytics) is a centralised, internet-facing government platform to analyse and improve digital services. WOGAA tracking has already been integrated into Isomer with no additional implementation required.
Setting up your WOGAA account
Register your Digital Service (Website). Ensure that you have signed up for a WOGAA account here.
Once logged in, navigate to Manage Service. Click on “Register a New Service” on the top right hand corner to get started.
Click on Informational Service (Website/e-Services Portal) to register your Isomer Website.
Read and follow the instructions on screen to complete the registration of your Informational Service.
Upon successful registration of the informational service, you will be able to see the entry reflected under Manage Service with a Blue Tick.
You are encouraged to register your new system with Digital Governance Platform (DGP) beforehand. However, you may still proceed with adding your Informational Service (IS) on WOGAA and add the ICT System information at a later date. If you are exempted from onboarding to DGP (e.g. MOE schools) please drop [email protected] an email with the reason after you have completed the Informational Services registration.
Setting up sentiments
Sentiments is a tool for you to quickly gather feedback about your site from your visitors.
Under Manage Services, select Manage Sentiments.
Follow the step-by-step guide on the portal, you should be able to set it up with a quick toggle of a button.
Click on the toggle under Status to enable sentiments on your website. Additionally, you may customise the look and position of the widget inside Configure as well.
Further questions on WOOGA?
You may search for your query under WOGAA FAQ
If you have any questions regarding WOGAA and how it works, please reach out to the WOGAA team at [email protected]