When a site has done its job — the campaign ended, the content moved, the agency restructured — you can take it off Isomer. This page explains what to do, in what order, and what happens after you tell us.
Step 1 - Determine the decommissioning date
Fill in the decommissioning form (about 5 minutes). It will require the site URL and the date that your DNS records will be removed.
Step 2 - Take down your DNS records
Once the form is filled, you engage your IT department to remove your DNS records on the date that you have indicated.
A few things to expect:
It is not instant. DNS changes take time to spread — usually within a day, occasionally up to two. Some visitors will still reach the old site during that window.
The site does not disappear from Google straight away. Search engines drop dead pages over the following weeks. A redirect makes this much tidier than a dead domain.
What happens next
On the date you take down your DNS records, we will internally verify that the domain no longer points to Isomer.
We remove the site from Isomer Studio. The site, its content and its history are gone from Isomer and cannot be restored. If you need the content later, you'll need the copy you saved before the take-down.